Note: This article provides some more technical details for troubleshooting context. If you need a quick start guide check out our installation guides for Native Access and Continuata Connect.
List of Products Available for Native Access Installation
List of Products to Download via Continuata Connect
CineSamples Product Compatibility & Version Chart
In this guide we'll cover how files are delivered, the folder structure for a succesfully-installed library, and how to ensure smooth performance on your system.
For encoded libraries, we recommend using Native Access as the main installation method.
Our libraries are delivered as a set of compressed files packaged in .rar format. When installing via Native Access or Continuata Connect, these .rar files are downloaded and then automatically extracted. After the library is installed to your system and working in Kontakt, you can delete the .rar files to save space on your system. Native Access will delete these files automatically as part of its installation process.
If a library is encoded for Kontakt Player, it will have the following folder structure on your system when successfully installed:
.nkc and .nkr content files
Instruments folder, containing the .nki patch files
Multis folder, containing the .nkm Multi patch files (if applicable)
Samples folder, containing the .nkx and .nkc sample container files
There may be additional Data, Documentation or other folders present as well, depending on the library. The most important thing is for the .nicnt / .nkc / .nkr content files to be sitting in the same master folder alongside the Instruments and Samples sub-folders.
When setting the content installation path in Native Access, be sure to choose the entire master folder, and NOT one of the Instruments/Multis/Samples sub-folders. In order to recognize the library, Kontakt and Native Access need to see the above listed items in one folder together, and to be pointed specifically to that folder.
If a library is not encoded for the free Kontakt Player, it will not have a .nicnt file and will not sit in the Libraries tab of Kontakt. It is still important for the Instruments and Samples sub-folders to sit next to the .nkr file.
When loading patches, if you get the error message that files cannot be found, click Browse For Folder and navigate to the same master folder with the Instruments/Samples sub-folders and .nkr/.nicnt content files. Allow Kontakt to locate all the files it needs there. If it is unable to locate the content in that location, it indicates that something went awry during installation, and it is recommended to try installing again.
Ensuring Smooth Performance
Something we always recommend after installing, updating or moving a library is to perform a Batch Re-Save on the library. To do this, open a new Standalone instance of Kontakt, and select Files (floppy disk icon) - Batch Re-Save. This process discards any loaded instruments so it is best to do it in Standalone mode in Kontakt with no other programs running.
Click through the warning message that comes up, and use the dialog window to navigate to the installed library folder, as if adding it in Native Access. This may take several minutes to resolve the sample paths and re-save the patches, and after that you will experience much faster loading speeds, since Kontakt will automatically know where to look for the files on your system.
This procedure is known to fix various bugs and glitches, smooth out performance on your individual system, and allow for much more streamlined workflow when loading and reloading patches. This is recommended for both encoded and non-encoded libraries.
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